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Make a Claim

On your return home, in the first instance, please obtain your claim form from www.oneclaims.com, alternatively write or telephone for a claim form to:
ONE CLAIMS LIMITED
1-4 Limes Court
Conduit Lane
Hoddesdon
Herts
EN11 8EP
Tel: 01992 708708
Fax: 01992 450717

Further details about claiming can be found in "Making a claim" in the Policy Booklet.

Returning Early to the United Kingdom

If you have to return to the UK under Cover Section 1(b) (Cancelling or Curtailment), or Section 1(a) (Medical and Additional Expenses) you must contact ONE Assist Limited so that they can authorise this. If you do not obtain authorisation, it could mean that the policy will not provide cover or the amount payable for your return to the UK could be reduced.

If you need to return early to the UK, please contact ONE Assist Limited by calling +44 (0)1992 444 337, fax +44 (0)1992 708 721 or email ops@oneassist.com.

ONE Assist Limited will provide immediate help if you are ill or injured outside the UK. They provide a 24-hour emergency service 365 days a year.